Refund policy

Effective Date: 12 September 2025

At Akarma, we strive to ensure our customers are satisfied with their oversized unisex t-shirts. Please read our Return & Refund Policy carefully to understand the process, conditions, and timelines.


1. Return Eligibility
• All products are currently eligible for return or size exchange.
• Size exchanges are allowed if the customer requests a different size.
• Products must be returned within 7 days of delivery to be eligible.
• Items must be unworn, unwashed, and returned in their original packaging.


2. Refund Conditions
• Refunds are only issued if the fault lies on our side (e.g., defective or wrong item).
• If the product is not faulty or the issue is not due to Akarma, refunds may not be processed.
• Approved refunds will be processed within 7–10 business days after we receive and inspect the returned product.


3. Return Process
• Before initiating a return, please contact our customer support via email or phone.
• This allows us to verify the reason for return and guide you through the process.
• Returns may be accepted for genuine reasons at our discretion.

Contact Details:
📧 info@akarma.co.in
📞 +91 6280369631


4. Return Shipping Charges
• In general, return shipping charges are borne by the customer.
• However, if we determine the fault is on our side, we will cover the shipping cost.


5. Future Policy Changes
• Currently, all products are eligible for returns.
• This policy may be updated or revised in the future.
• Customers are encouraged to contact support before returning any product to ensure eligibility.


6. Damaged During Shipping
• If your product is damaged during shipping, please contact us immediately via the provided contact details.
• Damaged product claims must be reported within 48 hours of delivery with photo/video proof.


7. Contact Us

For any questions or concerns regarding returns or refunds, please reach out to us at:

Akarma
105 - A, Lane No. 3, Vijay Nagar, Batala Road,
Amritsar, Punjab – 143001, India
📧 info@akarma.co.in
📞 +91 6280369631